EU E-Government Observatory


This website has a good level of usability: search facilities are well organized and, despite its articulated and complex structure, it's easily browsing.


The website has a very articulated set of search options. It allows users to search the IDABC website or the entire EU portal. Users can also sort factsheets by countries or topics, by date or document type


Users can download material in a predefined format. For some documents a pdf version is provided

Navigational Aids

A clickable site map organized by topic as well as several search facilities are provided to help the orientation through the website

User Friendliness

Complex information is organized in a clear frame structure that help the navigation