International Institute for Communication and Development
Use 
The IICD has a clear website architecture. Although navigation aids and search features are not fully developed, the internal structure is immediate and easy to understand.
Searchability 
Users can search the website by keywords or browsing the categories. An additional search option by categories is offered for each section
Downloading
Publications and research reports are provided with an abstract and can be downloaded in a predefined format. Some materials are also in word and pdf format. Webpages can be printed or emailed
Navigational Aids
The website provides elementary navigational aids such as the navigational story board. Information about technical implementation and used softwares are also available
User Friendliness
The website has a clear structure. Users can switch to text-only optimized site. The website is available in three languages: English, French and Spanish